National Consultant - Communication Strategy Development, Amman

Closing date: Thursday, 5 November 2015

National Consultant - Communication Strategy Development

Location : Amman, JORDAN

Application Deadline : 05-Nov-15

Type of Contract : Individual Contract

Post Level : National Consultant

Languages Required : Arabic English

Starting Date : (date when the selected candidate is expected to start)

15-Nov-2015

Duration of Initial Contract : 30 working days

Expected Duration of Assignment : 30 working days

Background

Jordan shares land borders with Iraq, Syria, Saudi Arabia, Israel and the Occupied Palestinian Territory. Being one of the most strategically positioned countries in the Region and considered to be one of the most stable, the geopolitical location makes Jordan extremely vulnerable to external political and economic influences. This is evident by the repercussions on Jordan's infrastructure and security resulting from the neighboring crises, influx of refugees and imminent security threats across the border.

The Public Security Directorate (PSD) is a key component of the Jordanian security sector and community security and safety. The PSD is functioning under the Ministry of Interior (MOI) as Jordan's national police and is responsible for law enforcement and providing security within Jordan's refugee camps. The PSD Strategy (2014-16) indicates the importance of Community policing and is divided into three basic operational lines: Administrative Police, Judicial Police and Operational Support. There are 10 regional directorates, eight of which correspond to the governorates, one for Amman and its suburbs and the Desert Police all units report to the General Director in Amman.

Jurisdiction of PSD: the basis for PSD's jurisdiction is the 'Law for Public Security' No. 38 (1965) that defines PSD's duties and powers including

1. Preservation of order and security and the protection of lives, honor and properties;
2. Prevention of crimes and endeavor to discover and pursue them, to arrest and apprehend their perpetrators and deliver them to justice;
3. Administration of prisons and guarding of prisoners;
4. The implementation of laws and regulations, Judicial and legitimate orders, and assisting the Public Authorities in executing their functions according to the stipulations of laws;
5. Receiving unclaimed items and properties and dealing with them according to the stipulations of laws and regulations;
6. Supervising and organizing Traffic on roads;
7. Controlling the public meetings and processions on roads and in public places;
8. Carrying out any other duties imposed by the enforced laws.

PSD is generally perceived to be a modern and professional police force, but its resources have been strained by the current pressure on the public budget and its human resources due to the increase in the population as a result of the refugee crises. Police stations within communities hosting a huge number of refugees are visited daily by Syrian refugees seeking basic legal information and assistance (e.g. filling out forms for identification cards).

The Internal Capacities of PSD have relatively well-developed internal accountability and oversight mechanisms. The PSD Ombudsman exists to enforce compliance with its Code of Conduct by all PSD units and has an Internal Affairs Division that oversees quality of policing services and receives and investigates citizen complaints against the police. Serious cases of police misconduct rising to the level of criminal behavior are referred to the AGO and proceed to court if required. The PSD also has several lawyers on staff to represent it in such actions. PSD also has responsibility for the administration of places of detention and corrections in Jordan; including monitoring compliance with the 'Crime Prevention Law'.

The PSD in communities hosting refugees (Al Mafraq and Irbid Governorates) has expressed concerns with regard to community tensions and increasing demand for innovative approaches to ensure community security and prevent crimes. In Irbid, the region's police is responsible for all policing in the Northern region of Jordan, comprising 4 districts, 6 areas (including Al Mafraq) and 2 border crossings. With only 1,000 police staff, they are coping with increasing levels of tension, crime and environmental issues. The high numbers of Syrian refuges living in these communities increased the burden placed on police to respond to community security needs. The police also have to deal with a heightened rate of SGBV allegations, where the Human Trafficking unit in the MOJ has reported a significant increase in complaints for 2014.

Through its Community Peace Center, the PSD is also working to prevent and counter youth radicalization. However, innovative approaches are yet to be developed in this area. All of the indicators suggest that there is a significant underlying tension threating community security in host communities. As such, there is a need to enhance community policing techniques and follow national principles. This, in addition to empowering municipalities with access to decision-making forums, would assist these provincial communities and police to avert crises of significant proportions. The police chief and community leaders would benefit from support to enhance their advocacy skills to enable their voice to be heard at decision-making levels of local governors and national government.

Duties and Responsibilities

• Liaise with the international expert who is finalizing the institutional analysis and come with an action plan inline within the results of the institutional analysis for Community Peace Center;
• Develop messaging campaign to be implemented by CPC;
• Propose communication training sessions for CPC staff to enable them implement the communication strategy and the messaging / awareness campaign;
• Suggest action plan to revamp the social media engagement of CPC;
• Propose communication tools and techniques for website, brochures and other visibility techniques;
• Submit final report composing all of the above tasks with detailed action plan and clear time frame for implementation.

Competencies

• Demonstrates integrity by modeling the UN's values and ethical standards;
• Promotes the vision, mission, and strategic goals of UNDP;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Treats all people fairly without favoritism;
• Familiarity with UNDP's approach to local governance;
• Effective communication skills and ability to establish good working relationships with national and local authorities, and international interlocutors.
• Innovative, solution oriented, and a positive attitude required.

Required Skills and Experience

Education

• Master's Degree in development studies, communications, media, social or security studies or any other relevant field.

Experience

• A minimum of 10 years' experience in related fields is required, preferably in a transitional context;
• Demonstrated experience designing and implementing communication strategies in transition country context;
• Demonstrable experience working in an international organization.

Languages

• Arabic and English.

Documents to be included when submitting the proposals

Interested individual consultants must submit the following documents/information to demonstrate their qualifications: Proposal

• Explaining why they are the most suitable for the work
• Provide a brief methodology on how they will approach and conduct the work.

Financial proposal

Personal CV including past experience in similar projects and at least 3 references.

Financial Proposal

Lump sum contracts

The financial proposal shall specify a total lump sum amount including fees, DSA and transportations (local travel will be provided within the scope of the project's resources). Payments are based upon output, i.e. upon delivery of the services specified above. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount.

Evaluation

Individual consultants will be evaluated based on the following methodologies: Cumulative analysis

When using this weighted scoring method, the award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:

• Responsive/compliant/acceptable, and
• Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Technical Criteria weight; 70%

Financial Criteria weight; 30%

Only candidates obtaining a minimum of 60 points would be considered for the Financial Evaluation.

Criteria

Technical 70%

• 20% on qualification.
• 20% on Proven experience capacity development of local government institutions required, preferably in a transitional context.
• 30% on Technical approach and methodology for proposed work plan demonstrating a clear understanding of the job to be done.

Financial 30%.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.